Privacy Policy
Last updated: January 1, 2025
This Privacy Policy explains how Beijing Dental Clinic (“we”, “our”, or “the Clinic”) collects, uses, stores, and protects personal information when you visit our website dentalbeijing.com, contact us online, or receive dental services at our clinic.
We comply with applicable data protection laws, including China’s Personal Information Protection Law (PIPL), and international privacy standards such as the EU GDPR when applicable to foreign users.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Identification Information
- Name
- Phone number
- Email address
- Country/region
- Preferred language
1.2 Medical-related Information
When you make an appointment or consultation:
- Dental symptoms or descriptions of your condition
- Medical history you choose to provide
- Photographs or X-rays you upload voluntarily
1.3 Technical & Tracking Information
Collected through cookies or analytics tools:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
1.4 Information Provided Through Contact Forms
All information you submit via appointment forms, WhatsApp, WeChat, or email.
2. How We Use Your Information
We use your personal information for the purpose of providing safe and professional dental services:
- To respond to your inquiry or appointment request
- To evaluate your dental case and recommend treatment
- To improve website performance and user experience
- To comply with legal and regulatory requirements
- To send appointment reminders or follow-up information (only with your consent)
We never sell your data to third parties.
3. Legal Basis for Processing (For International Users)
If GDPR applies, we process your data based on:
- Consent (contact forms, newsletter)
- Contractual necessity (appointment scheduling)
- Legitimate interest (website analytics)
- Legal obligation (medical records retention)
4. Cookies & Tracking Technologies
We use cookies to improve user experience and analyze site performance.
This includes tools such as:
- Google Analytics
- Meta Pixel (if applicable)
- WPML language cookies
You may disable cookies in your browser settings.
5. How We Store and Protect Your Data
We use secure servers, encrypted connections (HTTPS), and strict access controls to protect your data.
Medical records are stored securely and only accessed by licensed dental professionals.
6. Data Sharing
We may share your information only when necessary:
- With authorized medical personnel
- With labs for dental restorations (only if required for treatment)
- With IT service providers who help maintain our website
- With government authorities when legally required
We never share data for advertising or commercial resale.
7. Data Retention
- Medical-related information: retained according to Chinese medical laws
- Appointment or inquiry data: retained for service continuity
- Cookies / analytics data: stored according to tool providers’ policies
You may request deletion if legally allowed.
8. Your Rights
Depending on your applicable laws (PIPL/GDPR), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Withdraw consent at any time
- Request a copy of your personal data
Please contact us using the information below.
9. International Data Transfers
If you are located outside China, your data may be transferred to and processed on servers located in China.
We ensure adequate protection measures.
10. Contact Us
If you have questions or want to exercise your rights:
Beijing Dental Clinic
Address: Chaoyang District, Beijing, China
Email: [email protected]
WeChat / WhatsApp: available upon request
11. Updates to This Policy
We may update this Privacy Policy periodically.
The latest version will always be posted on this page.